eClaims Destinations

An eClaims Destination is a funder that can accept eClaims (via Datamax).  To see a list of eClaims Destinations click eClaims then Destinations on the Panacea menu.  The following tab will be displayed:

Each destination has a Destination Code (left most column above).  This code uniquely identifies the destination and is used (a bit like an email address) to route claims.  When editing or adding a funder  the appropriate eClaims Destination can be entered in the eClaims Destination field on the Funder settings tab .

Destinations with a  in the right-most column are realtime-enabled.  For more information click here .

Show Destinations
Located in the bottom right corner is a selector which enables you to choose which eClaims Destinations are shown:

• All - All eClaims Destinations are shown
• Recently updated - the eClaims Destination list is updated from time to time.  Selecting this option will show only the eClaims Destinations that were added or changed in the last update.
• Unlinked - this will show eClaims Destinations that have not been configured on any funders, i.e. no funder in your Companies  table has it's eClaims Destination field set to these eClaims Destinations.

Show unlinked funders
Checking this checkbox  will result in the top part of the eClaims Destination tab being split in two like this:

The grid on the right (Unlinked funders) - will display a list of funders that do not have their eClaims Destination  field set, i.e. they are not linked to an eClaims Destination.

Linking Unlinked funders

You will notice in the example above that Keyhealth is listed in the Unlinked Medical Aid funders grid.  The easiest way to link Keyhealth to the appropriate eClaims Destination is as follows:  Find Keyhealth on the Destinations list (left grid).  Either scroll through the list or use the search facility just below the grid.  Once you have located Keyhealth right-click on it.  A context menu will be displayed as follows:

If you click on Link destination 'Keyhealth' to funder 'Keyhealth' Panacea will place the Keyhealth eClaims Destination code into the eClaims Destination  field of Keyhealth in your Companies  table.  The same could be achieved by editing Keyhealth in your companies table and entering it manually, but this is obviously a lot quicker and easier.

Note that after you click on Link destination 'Keyhealth' to funder 'Keyhealth', Keyhealth will be removed from the Unlinked Medical aid funders grid since it is no longer unlinked.

Linking Unlinked eClaims Destinations

You should avoid having unlinked eClaims Destinations.  In fact, Panacea will warn you regularly if you do.  To see if you have any unlinked eClaims Destinations click Unlinked in the Show destinations selector (see above).  If there are any eClaims Destinations displayed in the grid then you should link them as follows:

• Check the Show unlinked funders checkbox .
• For each eClaims Destination (in the left grid) try to find a corresponding funder  (in the right grid).
• If there IS a corresponding funder  then link it.  See Linking Unlinked funders above for details on how to do this.
• If there is no corresponding funder  then you should add a funder.  The easiest way to do this is to right-click on the eClaims Destination (on the left grid).  A context menu will appear.  In the example (see right) the eClaims Destination Impala is unlinked.  When it is right-clicked the context menu is displayed giving the option to Create funder from destination 'Impala'.  Click this option and Panacea will create a new funder and open a Companies tab  showing the new funder.
• If you have more than one unlinked eClaims Destination you can also select Create funders for all unlinked destinations (see right).