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Defaults

A default is a setting that is used by Panacea if the user does not specify a setting.  Panacea implements defaults in a hierarchy which means that the user only has to deal with "exceptions" and can usually leave fields on their default setting.  An example will illustrate better:

In medical billing it is common for a practice to decide on a pricelist to use when charging medical aid patients, e.g. NHRPL rates.  However, certain medical aids may pay a different rate.  For example, medical aids administered by Discovery may be charged at the Discovery rate.  So in this scenario Discovery is an "exception".

To implement the above Panacea could be configured (at a practice level) to charge the NHRPL rate for medical aid patients.  In general, you would leave the funder's pricelist  field on default.  However, in the case of Discovery you may set it to Discovery Health Rate, which would result in all patients on Discovery being charge the Discovery Health Rate.

In general settings will exist on three levels: account, funder and practice.  Panacea will first look at the account, then the funder, then the practice.  For example, when deciding which pricelist to use Panacea will look to see if you have set it on the patient's account.  If not (i.e. it is set to default) Panacea will look at the patient's funder.  If it is not set there then Panacea will look at the setting on the practice.

You should not be tempted to configure all settings just because you are unsure of how the defaults work.  For example, when adding an account you may feel that it is "safer" to specify what pricelist to use rather than leaving it on default.  Setting each and every item will result in a lot of wasted time.  It is also much more prone to error.  For example, you would always have to remember to charge the Discovery rate on Discovery accounts.

In general, therefore, it is better to trust Panacea's defaults.  Only override the default when dealing with exceptions.

For a more detailed explanation of specific types of default click on one of the following:

 
 
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