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Version History
Your Panacea version: Unknown


Text or inputted text that is sensitive to capitalization of letters. For example, "Computer" and "computer" are two different words because the "C" is uppercase in the first example and lowercase in the second example.

Cash vs Accrual
These are the two primary ways of keeping track of a practice's income and expenses.  The two methods differ only in their timing:

  • Cash: expenses are counted when they are paid and income is counted when the money is received.
  • Accrual: expenses are counted when they are incurred and income is counted when the service is rendered to the patient.  Note that the timing of when payment is made (or received) is irrelevant to the accrual basis.

Stands for Health Policy Query.  This is a realtime interface provided by Discovery Health which makes it possible to query certain policy details of Discovery Health members.  HPQ is implemented in Panacea in the following ways:

  • Membership verification  - member details are verified after adding an account.  Additional information is also available, such as Keycare GP details and authorizations.
  • Funds checks  - a quick way to establish if a patient has day-to-day funds available in their MSA (Medical Savings Account)
  • eQuotes  - detailed, accurate assessments of what will be paid if an invoice is submitted.

ICD 10 code
Stands for International Statistical Classification of Diseases and Related Health Problems, version 10.  The ICD  code represents a diagnosis and is required on all medical aid claims.  In Panacea ICD codes are used in ICD shortcuts  and Cases .

A rectangular set of values set out in rows and columns, much like a spreadsheet.  Many of Panacea's reports  display information in this way (e.g. the Daily Invoice Totals report ).

Windows allows multiple programs to execute on your computer at the same time.  However, modern applications such as Panacea are also able to have multiple "threads" of execution within one application.  This enables these applications to perform multiple tasks at the same time.  Panacea makes full use of this technology allowing you, for example, to make an appointment while printing your statements or to continue working while Panacea checks a member's details.

The SuperUser is a user  which has unlimited security rights in Panacea.  Certain tasks in Panacea can only be performed by the SuperUser, for example all items on Panacea's System - Manage Database menu.  The SuperUser should not be used for daily tasks such as adding people and capturing invoices.  Also, the SuperUser should be configured with a password to ensure that no unauthorized personnel can perform potentially damaging tasks.

A wizard is a window which guides the user through a task.  For example, the Grant Access Wizard  simplifies the task of setting up a user  with access to the current practice.

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