Messages Window

During the development of Panacea a great deal of effort was put into analysing the workflow of users during their everyday activities.  Most Panacea users are very busy and have a number of tasks that must be performed on a daily basis.  During an average day Panacea will need to bring certain information to your attention, but we wanted to do this in a way that would not interrupt your workflow.  The Panacea Messages window was the solution.

If Panacea needs to communicate with you it will "send you a message" - much like an email - instead of "popping up" an intrusive message.  A "bubble" will be displayed on the bottom right of your monitor (see right) telling you that you have a message.  You do not need to interrupt what you are doing - simply carry on with your work until you are ready.  At some point, however, make the time to see what the message is by clicking on the bubble.  You can also click on the messages button on the Panacea toolbar (see Panacea Window layout ).

The messages window looks like this:

Notice the button in the bottom left corner (circled in red above).  The purpose of this button will vary depending on the type of message being viewed.  It provides a quick way of getting to the information related to the message.  In the example above Panacea is notifying the user of eClaims that have not been sent yet.  When you click on View unsent eClaims Panacea will take you to the eClaims tab and show you the pending eClaims.

You can use the Messages window as a "to do list".  Once you have dealt with an item, either delete it or mark it as read.  See Read / Unread below.

The messages window also has a context menu (see right) which can be accessed by right-clicking on a message.  You can use the context menu to mark messages as Read / Unread (see below) or delete them.

Note that you can select more than one message before using the context menu.  This allows you to perform an action on all the selected messages.  For example, you could delete multiple messages.

Read / Unread
All messages are shown as Read or Unread, indicated in the Read column.  Panacea will continue to remind you if you have unread messsages - with the bubble in the bottom right corner.  Marking a message as Read allows you to keep the message (without deleting it) but to stop Panacea from reminding you about it.

Hide read messages
This checkbox  enables you to hide messages that have been marked as "read" but which have not been deleted.

The  button allows you to print the current message.  You can also preview what the printout will look like by clicking on the Preview button.  The Page setup button allows you to configure the printing settings.